The
Monroe County Systems Integration Project aims to establish connections between 300 local health, education and human services organizations by building technology and establishing relationships across sectors. This project is a priority identified by the Regional Economic Development Council, the Rochester-Monroe Anti-Poverty Initiative (RMAPI), and others as a critical need for our community, as well as a key need and priority identified by people living in poverty.
Over the upcoming months and years, the Systems Integration Project and key community partners will shift the way our community works together to help individuals and families seeking support. This means people will have better access to services and information, and providers will be better informed to help their patients and clients.
When fully implemented the SIP will both enable and evaluate coordinated cross-sector interventions that support a family’s transition from crisis to stable to thriving.
The core components of the SIP, which will be implemented through 2024, include:
- Improved access and integrated service delivery created via advanced front-door protocols and right sized program capacity
- A robust change management process inclusive of community driven design, prototyping, multi-sector pilots, rapid cycle improvements, training and technical support, adaptive leadership and technology utilization
- A shared digital dashboard that offers multi-sector users a 360-degree view of more than 150,000 individuals and a shared digital closed-loop referral system used by more than 300 health, education and human services providers
- A shared data hub and analytic engine that compiles new and existing data to both inform implementation of new cross-sector workflows and provide a means for measuring shared accountability for sector-specific outcomes, including evaluation of return on public and private investments
- Consumer-driven informed consent management
The SIP is innovative and unique in both scope and scale. As such, the SIP will be a cutting-edge, replicable path to improved prosperity and wellbeing across New York while concurrently creating efficiency and cutting cost.
Collective Vision
The greater Rochester community is working across a diverse network of committed providers to build an interconnected, person-centered system of health, human services, and education leveraged by a unified information platform, to improve the health and economic well-being of individuals and families, especially those who are vulnerable and/or impacted by poverty.